Order enquiries
If you have any questions regarding orders placed on the Carnegie Publishing Ltd online shop, we will be delighted to help. Email or telephone to enquire about orders you have placed, to talk to someone about books you are thinking about ordering, or to make special requests (such as arranging for books to be sent to someone else as a present).
Customer helpline number and hours
Our normal office hours are 8.30 a.m. to 5 p.m. Monday–Friday, and you are welcome to telephone during these hours (no horrid music or keypad options, just a real person!).
Telephone numbers: +44 (0)1524 840111, 840333, 840555.
Fax: +44 (0)1524 840222.
We are a fairly small, family-run company and we pride ourselves on personal service. If the lines are busy, you can email us, and we will answer as quickly as possible.